Refund Policy

Last updated: 20 September 2026 · Effective from: 4 October 2026 · Document version: terms-2026-09-20

1. Right of withdrawal

A Consumer may withdraw from the Contract without giving a reason within 14 days of its conclusion by making a statement to that effect.
Sending the statement before the deadline is sufficient to meet it — by email to team@albumqr.io or in writing to: Bartosz Różycki, ul. Bednarska 26 lok. 56, 93-030 Łódź, Poland.
On withdrawal the Provider refunds the payment received without undue delay and no later than 14 days, using the same means of payment, unless the Consumer expressly agrees otherwise.
The right of withdrawal does not apply where the Provider has fully performed the digital service with the Consumer's express prior consent, the Consumer having been informed before performance began that they would lose the right of withdrawal and having acknowledged this — that is, once the Album is activated (Article 38(1)(13) of the Polish Consumer Rights Act).
Until the Album is activated the right of withdrawal applies in full.

You may use the form below, but you are not obliged to. Any unambiguous statement of withdrawal is sufficient.

To: Bartosz Różycki, ul. Bednarska 26 lok. 56, 93-030 Łódź, Poland, team@albumqr.io

I/We hereby give notice that I/we withdraw from the contract for the supply of the following service: AlbumQR — Plan .....................

Date of conclusion of the contract: .....................

Name of consumer: .....................

Address of consumer: .....................

Email address used at purchase: .....................

Signature of consumer (only if this form is sent on paper): .....................

Date: .....................